Policies That Protect You and Your Loved Ones
Effective Date: January 2026
Daughter for Hire by Kindly Concierge
- Ontario
- Canada
Thank you for visiting the website of Daughter for Hire by Kindly Concierge. We deeply value the trust that clients, families, and visitors place in us when providing non-medical companion care, respite services, errands, light homemaking, and concierge support for seniors.
Just as we are committed to protecting the privacy and dignity of our clients, we want you to know that we take the protection of your personal information seriously. This Privacy Policy explains what information we collect through our website (and in the course of providing services), how we use it, and how we safeguard it. Our practices are designed to comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.
What Personal Information We Collect
When you visit our website or inquire about our services, you may voluntarily provide us with personal information, such as
- Contact details (name, address, phone number, email address)
- information about the senior or family member needing care (e.g., preferences, schedule needs, or general non-medical requirements)
- Billing or payment information (if booking services)
- Any other details you share via our contact form, email, or phone
We collect only the information necessary to respond to your inquiry, provide services, schedule caregivers, or improve our offerings.
How We Use Your Personal Information
We use your personal information solely for the purposes for which it was provided, including:
- to respond to inquiries and provide information about our services
- To assess needs and create personalized care plans (non-medical only)
- To process payments and invoicing
- To communicate updates or follow-ups
- For internal purposes, such as improving our website and services
We will never use your information for unrelated purposes without your consent. We do not send unsolicited emails asking you to confirm or provide personal information (a common phishing tactic).
How We Share Personal Information
We share personal information only when necessary and with strict safeguards:
- With our trusted caregivers or team members who need it to provide services to you (all bound by confidentiality agreements)
- To assess needs and create personalized care plans (non-medical only)
- With third-party service providers (e.g., payment processors, scheduling software, or administrative support) who are contractually required to protect your information and use it only for the specified purpose
- When we believe in good faith that disclosure is required by law, to protect our legal rights, or to ensure safety
We do not sell, rent, or share your personal information with third parties for marketing purposes
Cookies and Website Analytics
We use limited cookies and similar technologies on our website:
- Essential cookies to improve functionality (e.g., remembering preferences for easier navigation)
- Analytics tools (e.g., Google Analytics) to understand site usage in aggregate (pages visited, traffic sources) – this helps us improve the site but does not track individual users
We do not use cookies for targeted advertising or data mining.
Security and Safeguards
We implement reasonable physical, technical, and organizational safeguards to protect your personal information from unauthorized access, use, or disclosure. These measures are appropriate to the sensitivity of the information.
Third-Party Links and Disclaimer
Our website may contain links to third-party sites (e.g., resources for seniors). We are not responsible for their content, functionality, or privacy practices. Once you leave our site, this Privacy Policy no longer applies.
While we strive for accuracy on our website, we do not warrant that all information is error-free or that the site is free from viruses. Use of the website is at your own risk.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date. Please review it periodically.
Questions or Concerns
If you have questions about this Privacy Policy, wish to access or correct your personal information, or have a privacy concern, please contact our Privacy Officer:
Daughter for Hire by Kindly Concierge
- 647 7862377
- kindlyteamcare@gmail.com
You may also contact the Office of the Privacy Commissioner of Canada with any unresolved concerns
We appreciate your trust and are committed to protecting your privacy.